Read Recent Reviews
Get some of your questions answered as you read reviews about Valhalla Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at Valhalla. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!
All Reviews
166 reviews
Really thankful for the team at Valhalla Post Acute. They’ve been kind, responsive, and made a tough situation a lot easier for our family.
Business response 7 days ago
I been in this facility for rehab for a short time but I commend everyone in the facility as the are so caring and helpful. They treat you as not just a patient but also a person. Place is beautiful but the staff make it much better. God bless everyone
Business response 8 days ago
Here at valhalla i like the atmosphere. I like the courtyard and the pond in the back. I have made some friends and I love the activities those are the best. I get up early and go to all of them.
Business response 12 days ago
Therapy is excellent they go beyond the call! They help me go above and beyond. They really shoot to surpass all of your goals.
Business response 19 days ago
Business response 20 days ago
I’ve been in or around nursing facilities for 40 years and until Valhalla Post Acute I didn’t know how great a place could be from the care, atmosphere, and compassionate staff. It has been the best experience I’ve had! I Love it here!!!
Business response 22 days ago
Overall experience is amazing! The best therapy I have ever had. They come to my room when I need them to to finish therapy if I am having issues getting there. The food is great as well with what I need for my health.
Business response 20 days ago
I worked at Valhalla for years, and I can say that the way employees and residents are treated is disgusting. I would not recommend that anyone work here.
Business response 22 days ago
Excellent care staff!. Their care management teams really help their patients get better and work with families to find the best options for care.
Business response 28 days ago
This place is horrible. My Dad is staying there currently, and every time I go to visit him, his call button is out of reach, he hasn’t had even a sip of water for hours, and his oxygen is not on his face. I reported this to the nurses’ station several times, and they just continue to play on their phones instead of respond to a call light. But, I’m sure they bring in plenty of money.
Business response 41 days ago
Choosing this facility was one of the best decisions our family made. The nursing team provided exceptional care and always kept us informed. Therapy sessions were personalized, encouraging, and effective. It felt like everyone truly wanted the best outcome for our loved one. Highly recommend Valhalla!
Business response 2 months ago
From the moment we arrived, we felt supported and welcomed. The nurses were professional, patient, and always quick to respond when help was needed. Therapy services were outstanding and made such a difference in recovery. We were so happy to see that they have a cooking club. The treats were wonderful. You can tell this facility truly cares about their residents and families.
Business response 2 months ago
I beg you please do not take your loved ones here.. they do care plans with you and nothing comes of them, they use agency nurses who could care less if they take care of your family member, my mom was in the hospital with sepsis every month the last months she was there the nurses said her vitals were fine so she didn’t need to go to hospital we get her there she is having a stroke, the receptionist is horrible at her job can’t connect you with anyone, they would put 2 briefs on my mom so they wouldn’t have to change her as often, also would put the chucks in her briefs for the same reason, if I could give a -0 star I would
Business response 2 months ago
If I could give zero stars I would. I plead with you to never take your loved one here for rehab! One huge concern with this place is there is no case manager. There is absolutely no communication with family!The nurses were so rude. I could not ask any questions about my mother without them giving me a snarky response back. As a result, they didn’t give her correct dosage of torsemide (water pill for her congestive heart failure) and she swelled up and gained 15 lbs in 4 days!!! I did all of her laundry while she was there but they took it one day without me knowing. We asked for it back several times as her discharge date was approaching and we never got it back! She was then sent to assisted living and Valhalla sent them the list of meds they had been giving her for 2 weeks and it turns out they also had not been giving her blood pressure medication!! Not impressed with therapists either. One PT told me she walked steps just fine with 2lb weights on each ankle. My poor mother can barely lift her leg 3 inches off the floor. She obviously had the wrong patient. They about put my mother in her grave and for that matter me too!!!
Business response 2 months ago
Everything and everyone there was Great! Smiling and caring staff. The manager Heather is amazing.
Business response 3 months ago
I really love living at Valhalla, activities are awesome, movie theater it amazing. People here just makes it home. I would not go anywhere else unless it’s home with my kids.
Business response 3 months ago
This is a nice place.
Business response 3 months ago
Amazing facility Would highly recommend Took great care of my Aunt after her knee surgery
Business response 3 months ago
Absolutely wonderful attitudes. Everyone is very helpful, especially April.
Business response 11 months ago
First experience is the receptionist very unprofessional is phone etiquette, standard procedures, and communication.
Business response 3 months ago
Great Care and pleased of the environment, just perfection!
Business response 3 months ago
Business response 3 months ago
A somewhat bizarre experience for a family member who had a multi-week stay here for rehab. At first glance, the facility itself looks nice, but don’t look too closely. Our window blinds would not work so no natural light. One ceiling light flickered constantly and we were told nothing could be done about it. Gashes and dents in the walls. Just needs some TLC. Professional staff (PT, OT) were fantastic to work with but nursing staff was a bit preoccupied. Doctor ordered new topical lotion to be delivered, but weeks went by and it never showed up. Nurses told us “Yeah, the pharmacy’s slow here.” The very bland food sat outside the room long enough to get cold. No warming trays. Nurses also apologized for this and said that nothing seems to be able to be done about the poor quality food service. Just an odd experience.
Business response 3 months ago
During this storm we experienced, Valhalla paid to keep staff through till Monday 1-26-25. They took excellent care of my daughter. The floor nurse even texted me about my daughter since we weren’t able to drive in on Sunday.
Business response 5 months ago
I am a friend or relative of a current/past resident Love the beautiful facility. The staff are friendly and welcoming. Rehab has gone great. I feel like my mom is in great hands. She seems happy and well taken care of every time I visit.
Loading…
Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.
