Valhalla Post Acute Reviews

See what our patients and their families have to say

Read Recent Reviews

Get some of your questions answered as you read reviews about Valhalla Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at Valhalla. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

3.5

166 reviews

5
4
3
2
1
Profile photo of Latasha Collins
Latasha Collins on Google
7 days ago

Really thankful for the team at Valhalla Post Acute. They’ve been kind, responsive, and made a tough situation a lot easier for our family.

Business response 7 days ago

Thanks for sharing your experience with us, Latasha. We’re thrilled to hear that our team at Valhalla Post Acute were able to assist.
Profile photo of Crystal Ross
Crystal Ross on Birdeye
8 days ago

I been in this facility for rehab for a short time but I commend everyone in the facility as the are so caring and helpful. They treat you as not just a patient but also a person. Place is beautiful but the staff make it much better. God bless everyone

Business response 8 days ago

We deeply cherish your kind words and are thrilled to hear about your positive experience at Valhalla Post Acute. Thank you for sharing your feedback!
Profile photo of Mary Merrell
Mary Merrell on Google
12 days ago

Here at valhalla i like the atmosphere. I like the courtyard and the pond in the back. I have made some friends and I love the activities those are the best. I get up early and go to all of them.

Business response 12 days ago

Thank you for sharing your experience at Valhalla Post Acute. We’re glad you enjoy the atmosphere, courtyard, pond, and activities. Your feedback is incredible!
Profile photo of Erica H
Erica H on Google
19 days ago

Therapy is excellent they go beyond the call! They help me go above and beyond. They really shoot to surpass all of your goals.

Business response 19 days ago

We greatly appreciate your positive feedback on our therapy services. Thank you for sharing your experience with us!
Profile photo of Racsell Buergo Hierrezuelo
Racsell Buergo Hierrezuelo on Google
20 days ago

Business response 20 days ago

At Valhalla Post Acute, we are committed to providing compassionate care, respect, and a positive environment for our residents, families, staff, and community partners. We are unable to further address any concerns related to this review.
Profile photo of Tammy Maier
Tammy Maier on Birdeye
22 days ago

I’ve been in or around nursing facilities for 40 years and until Valhalla Post Acute I didn’t know how great a place could be from the care, atmosphere, and compassionate staff. It has been the best experience I’ve had! I Love it here!!!

Business response 22 days ago

We’re grateful for your positive feedback, Tammy! Thank you for sharing your experience at Valhalla Post Acute. We are so glad you found this community!
Profile photo of Betty T
Betty T on Google
22 days ago

Overall experience is amazing! The best therapy I have ever had. They come to my room when I need them to to finish therapy if I am having issues getting there. The food is great as well with what I need for my health.

Business response 20 days ago

Thank you for sharing your experience at Valhalla Post Acute. We are thrilled to hear that you had an amazing therapy experience and enjoyed the food provided. Your feedback is incredibly valuable to us.
Profile photo of devin dream dust
devin dream dust on Birdeye
22 days ago

I worked at Valhalla for years, and I can say that the way employees and residents are treated is disgusting. I would not recommend that anyone work here.

Business response 22 days ago

Valhalla Post Acute is committed to providing exceptional care for our residents and maintaining a respectful workplace for our team members. Out of respect for privacy, we do not discuss employment matters publicly. We remain dedicated to serving our residents, families, and community with professionalism and compassion.
Profile photo of Jeremy LaMontagne
Jeremy LaMontagne on Google
28 days ago

Excellent care staff!. Their care management teams really help their patients get better and work with families to find the best options for care.

Business response 28 days ago

We’re elated to hear about the excellent care provided by our staff at Valhalla Post Acute. Thank you for sharing your experience with us.
Profile photo of Fighter Pilot
Fighter Pilot on Google
41 days ago

This place is horrible. My Dad is staying there currently, and every time I go to visit him, his call button is out of reach, he hasn’t had even a sip of water for hours, and his oxygen is not on his face. I reported this to the nurses’ station several times, and they just continue to play on their phones instead of respond to a call light. But, I’m sure they bring in plenty of money.

Business response 41 days ago

We are concerned to hear about your experience at Valhalla Post Acute. To discuss this further, please contact us at (502) 254-0009. We are committed to delivering the highest quality care and rehabilitation services and welcome additional information.
Profile photo of G F
2 months ago

Choosing this facility was one of the best decisions our family made. The nursing team provided exceptional care and always kept us informed. Therapy sessions were personalized, encouraging, and effective. It felt like everyone truly wanted the best outcome for our loved one. Highly recommend Valhalla!

Business response 2 months ago

We’re glad to hear about the exceptional care and personalized therapy sessions provided at Valhalla Post Acute. It is so wonderful when the care our team delivers is appreciated and your experience reflects the outcomes we strive to achieve for all of our residents. Thank you for sharing your experience!
Profile photo of Ava Rowland
Ava Rowland on Google
2 months ago

From the moment we arrived, we felt supported and welcomed. The nurses were professional, patient, and always quick to respond when help was needed. Therapy services were outstanding and made such a difference in recovery. We were so happy to see that they have a cooking club. The treats were wonderful. You can tell this facility truly cares about their residents and families.

Business response 2 months ago

We’re honored to hear about your positive experience at Valhalla Post Acute. We truly appreciate you taking the time to recognize our staff and their efforts to provide exceptional responsive care. Thank you for sharing your positive feedback with us.
Profile photo of angie warren
angie warren on Google
2 months ago

I beg you please do not take your loved ones here.. they do care plans with you and nothing comes of them, they use agency nurses who could care less if they take care of your family member, my mom was in the hospital with sepsis every month the last months she was there the nurses said her vitals were fine so she didn’t need to go to hospital we get her there she is having a stroke, the receptionist is horrible at her job can’t connect you with anyone, they would put 2 briefs on my mom so they wouldn’t have to change her as often, also would put the chucks in her briefs for the same reason, if I could give a -0 star I would

Business response 2 months ago

We acknowledge your feedback regarding your experience at Valhalla Post Acute. For further assistance or to address any specific concerns, please contact us at (502) 254-0009.
Profile photo of Stephanie Weatherholt
Stephanie Weatherholt on Google
2 months ago

If I could give zero stars I would. I plead with you to never take your loved one here for rehab! One huge concern with this place is there is no case manager. There is absolutely no communication with family!The nurses were so rude. I could not ask any questions about my mother without them giving me a snarky response back. As a result, they didn’t give her correct dosage of torsemide (water pill for her congestive heart failure) and she swelled up and gained 15 lbs in 4 days!!! I did all of her laundry while she was there but they took it one day without me knowing. We asked for it back several times as her discharge date was approaching and we never got it back! She was then sent to assisted living and Valhalla sent them the list of meds they had been giving her for 2 weeks and it turns out they also had not been giving her blood pressure medication!! Not impressed with therapists either. One PT told me she walked steps just fine with 2lb weights on each ankle. My poor mother can barely lift her leg 3 inches off the floor. She obviously had the wrong patient. They about put my mother in her grave and for that matter me too!!!

Business response 2 months ago

If you would like to discuss this and provide us with information , please feel free to reach out to us at (502) 254-0009.
Profile photo of carlee dotson
carlee dotson on Google
3 months ago

Everything and everyone there was Great! Smiling and caring staff. The manager Heather is amazing.

Business response 3 months ago

We’re thrilled to hear about your positive experience at Valhalla Post Acute. Thank you for sharing your feedback!
Profile photo of Brenda Woodall
Brenda Woodall on Google
3 months ago

I really love living at Valhalla, activities are awesome, movie theater it amazing. People here just makes it home. I would not go anywhere else unless it’s home with my kids.

Business response 3 months ago

Thank you for your wonderful feedback, Brenda! We’re thrilled to hear that you love living at Valhalla and enjoy the activities and movie theater. It’s great to hear that you feel at home with us. We are happy you chose Valhalla Post Acute!
Profile photo of Julie Wysong
Julie Wysong on Google
3 months ago

This is a nice place.

Business response 3 months ago

Your review is appreciated. Thank you for sharing your experience at Valhalla Post Acute.
Profile photo of Michelle Black
Michelle Black on Google
3 months ago

Amazing facility Would highly recommend Took great care of my Aunt after her knee surgery

Business response 3 months ago

We’re excited to hear that Valhalla Post Acute took great care of your Aunt after her knee surgery. Thank you for sharing your experience!
Profile photo of Sierra Miller
Sierra Miller on Google
3 months ago

Absolutely wonderful attitudes. Everyone is very helpful, especially April.

Business response 11 months ago

Thank you for your kind feedback!
Profile photo of Michelle Hamilton
Michelle Hamilton on Google
3 months ago

First experience is the receptionist very unprofessional is phone etiquette, standard procedures, and communication.

Business response 3 months ago

We are sorry to hear about your experience with our reception staff. We understand how important professional communication is, especially during your first interaction with us. Your feedback has been shared with our management team as an opportunity for improvement. We would appreciate the chance to discuss your concerns further—please contact us at (502) 254-0009 at your convenience.
Profile photo of TennisMaster 29
TennisMaster 29 on Google
3 months ago

Great Care and pleased of the environment, just perfection!

Business response 3 months ago

Hi, TennisMaster. Thank you for sharing your positive experience. We’re glad you had a great experience and appreciate your kind words about the care and environment.
Profile photo of kizgoe
3 months ago

Business response 3 months ago

Hi, kizgoe. Thank you for taking the time to leave your review. We appreciate the positive feedback and are glad you had a great experience.
Profile photo of Dennis Horn
Dennis Horn on Google
3 months ago

A somewhat bizarre experience for a family member who had a multi-week stay here for rehab. At first glance, the facility itself looks nice, but don’t look too closely. Our window blinds would not work so no natural light. One ceiling light flickered constantly and we were told nothing could be done about it. Gashes and dents in the walls. Just needs some TLC. Professional staff (PT, OT) were fantastic to work with but nursing staff was a bit preoccupied. Doctor ordered new topical lotion to be delivered, but weeks went by and it never showed up. Nurses told us “Yeah, the pharmacy’s slow here.” The very bland food sat outside the room long enough to get cold. No warming trays. Nurses also apologized for this and said that nothing seems to be able to be done about the poor quality food service. Just an odd experience.

Business response 3 months ago

Hi, Dennis. We appreciate your feedback and are sorry this was your experience. We take all feedback seriously and are committed to addressing issues or concerns quickly. We would appreciate the opportunity to speak with you directly to better understand and address your concerns. Please contact us at (502) 254-0009 at your convenience.
Profile photo of JOYCE LASCOE
JOYCE LASCOE on Google
5 months ago

During this storm we experienced, Valhalla paid to keep staff through till Monday 1-26-25. They took excellent care of my daughter. The floor nurse even texted me about my daughter since we weren’t able to drive in on Sunday.

Business response 5 months ago

Thank you immensely for sharing your experience at Valhalla Post Acute. We are glad to hear that your daughter received excellent care during the storm. We absolutely strive to provide the best care at all times. This was achieved during the storm largely due to our dedicated leaders, staff, and their willingness to provide excellent care to our residents even in the midst of a storm. It is our pleasure to serve your loved one.
Profile photo of Amy H
6 months ago

I am a friend or relative of a current/past resident Love the beautiful facility. The staff are friendly and welcoming. Rehab has gone great. I feel like my mom is in great hands. She seems happy and well taken care of every time I visit.

Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.